Your satisfaction matters to us.

Due to the perishable nature of our food & frozen items, we do not accept returns or offer refunds once an order has been fulfilled.

Return Policy

  • We do not accept returns on frozen, refrigerated, or perishable products unless they arrived damaged or incorrect.

Exchange Policy

  • We currently do not offer product exchanges.
  • If an item is damaged or incorrect, we will rectify it immediately.

How to Report an Issue

  1. Email us at info@globaleatz.com with your order number.
  2. Include clear photos of the issue (damaged packaging, wrong product, etc.).
  3. Describe the problem briefly.
    Our team will respond within 1 business day.

Need Help?
If you're unsure whether your issue qualifies for a return or refund, please contact our customer support team. We're here to help.